Terms of Service

Last updated 10 November 2026

These terms apply when you buy mobile data bundles or airtime from Alphin Data Hub on our website, by USSD, or through any other channel we run. By placing an order you agree to them. If you don't agree, please don't use the service.

1. Who we are

Alphin Data Hub is a reseller of mobile data bundles and airtime for MTN, Telecel and AT (AirtelTigo) in Ghana, based in Agona Swedru, Central Region, Ghana. We are not a mobile network operator. Data and airtime are supplied by the networks through our delivery partner.

2. What we sell

  • Data bundles in the sizes and at the prices shown on our website or USSD menu at the time of your order.
  • Airtime top-ups from GHS 1 to GHS 500 per order.

All prices are in Ghana cedis (GHS). Data bundle prices include everything you pay us. Airtime orders carry a 3% service fee on top of the airtime amount, shown before you pay. We may change prices, fees, bundle sizes or the bundles we offer at any time; the total shown when you confirm your order is the amount you pay.

3. Placing an order

  • You must enter the correct phone number and choose the network that number is on. You are responsible for checking the number before you pay. We deliver to the number you enter.
  • You do not need an account. An email address is optional and only used to send your receipt.
  • Your order is confirmed only after your payment succeeds.

4. Payment

Payments are processed by Paystack, using Mobile Money or card. We never see or store your card details or Mobile Money PIN. Your payment provider may apply its own terms.

5. Delivery

We send your order to the network as soon as your payment is confirmed. Airtime usually arrives within seconds. Data bundles usually arrive within 15 minutes, but may take longer when a network is busy. The first time a number receives data from us, the network may need to approve it, which can take a few days. You can check the status of any order under Track an order.

Data bundles are subject to the network's own rules on use, speed and coverage. Bundles marked "no expiry" follow the network's terms for that bundle.

6. Failed orders and refunds

If we cannot deliver your order, we refund you in full to the payment method you used. See our Refund Policy for details.

7. Acceptable use

You must not use our service for fraud, with payment methods you are not authorised to use, or to resell in a way that breaks the law or a network's rules. We may refuse or cancel any order we reasonably believe is fraudulent, and refund it where payment was received.

8. Our responsibility

We do our best to keep the service available and deliver every order promptly, but we depend on the mobile networks, our delivery partner and Paystack, and cannot guarantee uninterrupted service. To the extent the law allows, our total responsibility for any order is limited to the amount you paid for it. Nothing in these terms removes rights you have under Ghanaian consumer law.

9. Privacy

How we handle your information is explained in our Privacy Policy.

10. Changes to these terms

We may update these terms. The version on this page when you place an order applies to that order.

11. Governing law

These terms are governed by the laws of the Republic of Ghana.

12. Contact us